Why You Should Join STAEDEAN: Welcome to the vibrant community of STAEDEANs, where each member plays a vital role in transforming companies with intelligent solutions. At STAEDEAN, we embrace the spirit of innovation, collaboration, and excellence. Joining us means becoming part of a team that drives our vision to make a lasting impact with intuitive solutions. Here, we tackle challenges together, celebrate successes, and continuously push the boundaries to make a profound and sustainable impact on our customers, partners, and the world.

About Us

Our mission is simple: we want to help our customers solve complex business matters using easy digital solutions. We have passionate and technologically savvy people working here, we’re proud of the awards we have received, but the trust we get every day from our 2000+ customers means more than anything!

Our growth and success are driven by the passion and dedication of everyone in the organization. We have expanded into an international team with offices in the Netherlands, India, and Italy, and a presence in the United States and Australia. Our motivated team members are the driving force behind our success.

What You'll Do:

We are looking for a seasoned and talented D365 F&SCM Functional Support Consultant, you will help businesses maximize the potential of our ISV solutions for Microsoft Dynamics 365 F&O&SCM. You’ll collaborate with Product Development and Services teams, transforming ideas into standardized features while ensuring smooth implementation and exceptional customer service. Join a dynamic, expert-driven environment that fosters innovation.

• Serve as the primary contact for customers, providing remote functional and technical support for STAEDEAN solutions.
• Analyze, prioritize, and resolve support cases, delivering effective solutions for global partners and clients.
• Ensure proactive communication and detailed documentation for all support inquiries.
• Conduct functional analysis, collaborate with developers, and deploy solutions for incidents.
• Continuously expand expertise in Microsoft Dynamics AX/365 F&O&SCM
• Replicate issues in standard environments, conduct triage for non-replicable cases, and provide alternative workarounds.
• Maintain professionalism, empathy, and business savvy in every customer interaction.
• Contribute to and enhance the STAEDEAN knowledge base.

What You Need to Be Successful:

• Bachelor’s degree in accounting, Finance, Business Administration, Logistics Management, or equivalent work experience.
  
• Minimum 4 years of recent functional consulting experience in Microsoft Dynamics 365 F&O&SCM.
• Minimum 2 years of delivering support on Microsoft Dynamics 365 F&O&SCM.
• Strong understanding of Microsoft Dynamics 365 F&O&SCM functions (Like: Trade & Logistics, Project Accounting, postings, workflows, batch jobs).
• Basic knowledge of Microsoft Active Directory and or Microsoft Entra ID, Azure Infrastructure & Security, Lifecycle Services (LCS) & Azure DevOps.
• Prior functional implementation experience is an advantage
• Excellent English communication skills (spoken and written).
• Familiarity with AI tools like Copilot.
• Team-oriented mindset, with a strong customer and commercial approach.
• Ability to work effectively with international partners and clients.
• Experience in cross-cultural environments is a plus.
• Analytical skills to analyze support requests.
• Detail-oriented with the ability to work efficiently and accurately.
• Self-starter that can operate individually and is also a great team player.
• Willingness to continuously improve & develop yourself, and the team.
• Good to have certifications for Microsoft Dynamics AX/D365 F&O&SCM (MB-300 / MB-310 / MB-330).

By joining STAEDEAN, you will:

• Be Part of a Dynamic Community: Our supportive and vibrant environment ensures your contributions truly matter. You'll work with passionate professionals who are dedicated to making a difference.
• Drive Innovation and Excellence: As a STAEDEAN, you’ll be at the forefront of innovation, developing solutions that transform industries and drive sustainable impact.
• Grow and Thrive: We are committed to fostering a culture of continuous improvement and shared success. Whether you're an experienced professional or just starting your career, you'll find ample opportunities to develop your skills, take on new challenges, and grow.
• Make a Meaningful Impact: Your work at STAEDEAN will have a real impact on our customers, partners, and the world. Together, we strive to achieve extraordinary things, pushing the boundaries to create a better future.